Operating systems are multifaceted pieces of software. Some programs are created to perform specific tasks but operating systems support all tasks done in the computer. Windows Vista structures a built-in Web browser, service packs, networking interface, windows update, windows support and so on. These features may not be functioning as they should be at times. For this, Microsoft provides assistance to frustrated owners of the Microsoft computers and can be accessed online.
To get to Windows support, first open Internet Explorer which is pre-installed with your Windows Operating System. On the Search bar, type the keywords Microsoft support to get to their website. Microsoft’s support website usually contains knowledge based articles with troubleshooting steps that users can follow. Browse the help topics which are divided into the different products that Microsoft offers. Each of the sections includes subcategories to assist you find the expected answer to solve your problem faster.
You may also check Community and Forums found in their support site. From here, you can discuss problems and solutions with other Windows users. You can also converse with the experts of the Microsoft on the Microsoft Answer Website about your problem.
You may also submit a support request for direct assistance from Microsoft experts. They have options to contact them through email or phone. You will have to indicate the product you are using and the scope of the problem you are experiencing. Be reminded that if you want Email or Online chat or online help, you will be asked to submit your billing information and follow the directions for your support choice.
For technical support go to the Windows technical problems and Troubleshooting Web page options. You will find it from Microsoft Support Website. It will assist you with more serious technical problems like computer freezes or error massages. You also get help from the options such as Top Issues, Networking and Hardware and Drives. Find the exact help topics for that. Some help pages may suggest you to run Microsoft Fix It software to diagnose and fix the problems.